This gives you an idea of what items are included in your package. You can double check that correct items were received and forwarded by Shipito.
This photo request process can take up to 2 days (Monday-Friday in the United States, excluding U.S. Holidays)
We offer two options when it comes to photos:
One photo request
Shipito will open your package and take one photo of the contents. This gives you an idea of what items are included in your package. Do not expect a detailed shot. Typically, it is one photo showing all items contained in the package spread out on a table.
If the content of package does not fit in the area of 91X91cm , we will automatically charge for a multiple photo request.
Multiple photo request
This request gives you close up and detailed photos of the items in the package. We will also take a photo of the invoice or packing list (if enclosed). Also, photos of labels on clothes and other items so you can verify that the correct sizes were shipped. This also includes model numbers for electronics and the IMEI number for iPhones.
We take photos based on our best judgment. If you have a specific requirement, please use Other Instructions and explain how you would like the photo to be taken in detail. We will not break factory seals and take pictures of the product box in One or Multiple photo request. If you wish us to inspect the product and take more detailed photos, please use Other Instructions.
To request photo service, please follow these steps:
- Login to you account
- Click "My Packages"
- Click "Packages in Warehouse"
- Find the package that you would like to work and click "Add Additional Services"
- Choose which photo request you would like to be completed, and click "Add This Service"
To learn more about how to place special request, please watch this video