Shipito Questions and Answers

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Getting Started

Getting started

Learn how to become a Shipito member.

Packages

Packages

Where you will find package and warehouse processing info.

Prohibited Items

Prohibited Item List

Important! Learn what can be shipped to your country before you shop.

Account Navigation

Account navigation

Understand your account and get familiar with membership options.

Carrier Tracking

Carrier tracking

Find out how to get updates on package tracking and delivery.

Customs declaration

Customs

Get instructions for customs requirements or an EEI form.

U.S. Stores Help

Shipito US Address

How to use your Shipito address to order US goods online.

U.S. Stores Help

Services

Learn more about services available for your shipments.

Security & Fraud

Payments

Which payment methods or local currencies does Shipito support?

Other Questions

Batteries

Why lithium batteries can't be shipped internationally.

Other Questions

Claims Insurance & Refunds

Report a package is lost, stolen or damaged.

Shipping & Services

General Questions

How does Shipito work and what is form 1583?

Our Services

  • What is Shipito
  • How it works
  • Our services and prices
  • Assisted Purchase

Help

  • Questions and Answers
  • Prohibited and Restricted Items
  • Shipping Methods
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Read About Us

  • Customer Reviews
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  • Shipito Privacy Policy
  • Shipito Terms and Conditions
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  • Why we are cost effective

Contact Us

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