You can locate your Shipito address under the header section of your account, titled "Your U.S. Address". To change your default Shipito address, simply go to "Account Settings" and then "Address Book." Your suite number will stay the same but you are able change your selected warehouse at any time. Please ALWAYS remember to include your Shipito Suite number on packages coming to one of the Shipito facilities. If this is not included it could create delays, additional fees or even prevent us from being able to place the package in your account

To add a mailing address to your account, head to "Account Settings" then "Address Book." There you'll find the "Add New Address" option. You can also change your billing address under the "Shipping and Billing Address" section.

Wenn du deine Mitgliedschaft ändern willst (Premium auf Standard oder umgekehrt) gehe zu deinen Kontoeinstellungen und wähle dort ob du ein "Upgrade" oder "Downgrade" durchführen willst.

Ja, du kannst Pakete unter mehr als einem Namen empfangen. Diese Namen müssen jedoch in deinem Konto hinterlegt sein und jeder zusätzliche Name muss ggf. verifiziert werden.

To add a name to your account, go to "Account Settings," then "Additional Names." Once there you simply click "Add Name." You can have up to six names on your account.

Wenn du dein Konto schließen willst brechen wir in Tränen aus - deshalb setzen wir alles daran dich als Kunden zu behalten. Sag uns was wir besser machen können. Falls du dein Konto dennoch schließen willst schicke uns einfach ein Support Ticket und wir kümmern uns darum.

There are several reasons why your account might be on hold. Please submit a support ticket through your account so we can better assist you with your account status.

Step 1
Login to your account.

Step 2
Go to Account Settings > Account Membership. You'll see the following option, just click on "Change".