Special Service Pricing and Fees

Having trouble buying the things you want online? With Assisted Purchase, you tell us what items you want, where to buy them and we'll take care of the rest! Now you don't have to worry about any country restrictions or payment roadblocks.

Consolidation is a process where we take packages and combine them into one box. Combining packages economizes space and weight, which can save you up to 80% on shipping costs.

Sometimes you need more than generic shipping for your items, that's why we offer Special Requests. A Special Request can cover anything from additional packing for security to filling out your customs declaration for you. We've listed a few of our most popular special requests.

If you request this service, we will use the packing slips from retailers that come with your items to fill out your US Customs Declaration. You can request this service for any package or consolidation you ship with Shipito.

With Express Processing your package will jump to the front of the processing queues. This means your package gets VIP treatment. Faster photos, consolidation, special requests and out the door quickly.

Every package received comes with 3 exterior photos - we want you to be able to see exactly what was delivered. You can also order additional photos. Request detailed photos of your items or the box serial number, to see your items have arrived safely.

Some carriers require insurance, some don't, it's usually a good idea. We offer Shipping Insurance to insure the value of your package in case of damage or theft in-transit up to the value stated on your customs declaration. Insurance starts at $3 USD Please Note: Content photos are required with the purchase of insurance.

When shipping a fragile item or if you just want some extra security, you can request Extra Packing Material. We offer extra bubble wrap, tape, fragile stickers or security tape. Let us take the worry out of the shipping of rare or valuable items.

Overweight packages will have a surcharge fee of $10 USD for packages 30 lbs and over. 70 lbs and over the fee is $20. Please contact customer service for exact fee and carrier availability for any package 70lbs or over. See Package FAQ for details.

Package Storage is FREE for the first 7 days. Expired packages will then start to accrue daily storage fees. Customers with Premium Membership receive 45 or more days of Free Storage depending on their rewards level.