VIRTUAL MAILBOX tutorial

How to use your VIRTUAL MAILBOX


We offer two convenient programs: VIRTUAL MAILBOX and INDIVIDUAL PACKAGES . VIRTUAL MAILBOX allows CONSOLIDATION of packages, wihich, in turn, maximizes your savings. We will combine packages while meeting USPS standards (size) and merge several small packages into one bigger package. You may also make special requests for each package.


Here is how it works:


Whenever you receive a new package you will get an email from us. You will also see the package on your account. We weigh and measure each package and enter that information on your account.

We also include incoming tracking number  and sender information so you can easily identify each package. You will see something like this:



Let's say you want your packages consolidated (merged) and send to you. We always find the most efficient method for consolidation of packages. 

Login to your account www.shipito.com/account . Then please click on PACKAGES IN WAREHOUSE.



It will show you all packages on your account. Please fill out customs declaration for every package you want to merge first (learn how). We cannot merge or mail out packages without customs information. Once you fill out the customs declaration for all packages to be merged, you can click on the button >> CONSOLIDATE PACKAGES << on the top of the Packages section.




Once you click on the CONSOLIDATE button you will see following form:


1. Preferred shipping method (you can change your preferred shipping method)
2. Option to include insurance
3. Option to SEND IMMEDIATELY or HOLD. Hold will give you an option to change shipping method after consolidation. We will hold and wait till you select that package to be sent to us (by clicking on SHIP SEPARATELY directly on the package through SPECIAL INSTRUCTION link).
4. SHIPPING ADDRESS allows you to send merged package to the different than your default shipping address. If you don't select this option, package will be sent to your default address.
5. Choose box size 6. RE-PACK OPTIONS. You can select if you want to throw away original packaging material (for example shoe boxes) or keep them (in case you are reselling products).
7. and in the last step you just select packages to be merged into this package. As you can see on the example, only packages with correctly filled out customs declaration are available to merge.

The form will look like this:


If you have any other SPECIAL REQUEST please use SPECIAL INSTRUCTIONS directly on each package.


  • For example you want us to open the package and see if everything is inside
  • You want to see if product is not damaged
  • Check if seller sent correct merchandise
  • If the order is completed
  • If you want package to be sent immediately
  • If you want to remove something from the package
  • If you want to dispose of package
  • If you want us to send package to USA address (for example returns, warranty issues, etc). We can help you with them.


 
I am a new Shipito user and already very happy with their service...The first package sent by them from California on July 20 was delivered to France where I live on July 31 through Shipito shipping method.It's as fast as Priority mail but less expensive. As for Shipito website, it's both clear and simple, just what I like. No wasted time and money either. I must confess that I tried other similar companies but none of them can compare with Shipito. As you can see, I am an enthusiastic Shipito user just wishing them to keep on the good job !